HTS – Manufacturing Processes & After-Sales

ISO 9001 Certification

Constantly striving for customer satisfaction and improvement both internally and externally, HTS has long since embarked on a journey toward the implementation of a documented Quality System.

In order to provide greater visibility of its system and to align with international market standards, the HTS S.r.l. Quality System was certified by an independent body according to the ISO 9001 standard in 2020.

This event did not represent a milestone for HTS, but rather a starting point, as it is used as a tool for organization and control, thereby reducing inefficiencies and optimizing processes.

We are proud of our reputation for being one of the best manufacturers of high-tech “turnkey” systems.

As a family owned and operated company we are hands on business owners and intimately involved in daily operations. Time on the shop floor interacting with employees is routine, promoting their development and be proud of their work.

Quality System

The scope of the Quality System covers the entire product life cycle, from the definition of new products during research and development and the sales stages, through to delivery, installation, and the after-sales service cycle. Particular attention is paid to design control, a fundamental process for the quality of the final product.

Thanks to a process-focused Quality System, HTS is able to guarantee its customers maximum visibility during the execution of the various project phases, leading to the timely supply of even highly complex systems while maintaining a simple and flexible organizational structure. By operating in compliance with established procedures across various processes, this structure maintains high flexibility while simultaneously guaranteeing the supply of fully validated systems and qualified, documented, and—if necessary—customized support for every single project.

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1

Preliminary analysis and budgeting

A thorough preliminary analysis lays the foundation and establishes the starting point for the subsequent steps. Before we can bring a project to life, we must precisely define the customer’s specific needs and requirements.

Design Consultancy

We start from the project objective and proceed to develop it as detailed as possible, planning the necessary steps to reach the final solution. A project plan is created, also utilizing proprietary 3D modeling and printing software. The executive project constitutes the engineering of all processes and defines every detail (architectural, structural, and technical systems) of the intervention to be carried out.

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2

Execution

The work is carried out in practice, following the steps structured during the planning phase, while respecting the provided economic framework and the schedule. Progress and advancement are continuously monitored and, when necessary, appropriate adjustments are made and documented as variations from the original plan.

Testing and Installation

Testing and commissioning are of fundamental importance for verifying the achievement of the project objectives (OPROwner’s Project Requirements) and ensuring that products and systems comply with current laws and standards. We perform performance testing on individual components and entire systems throughout all installation phases, up to final inspections and initial startup.

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3

After-sales support

We remain by our customers’ side even after the project’s conclusion, providing them with all the necessary expertise to handle any scenario and supporting them with preventive maintenance for products and systems. Like all our services, our support is tailor-made to meet every specific need.

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Customer CareAfter-Sales ServicesProcess

HTS S.r.l. boasts a technical and logistical service organization of proven effectiveness. Deep technical knowledge, combined with strong management skills in team coordination and a proactive approach to problem solving, allows us to operate and intervene on high and low-pressure hydraulic machines using various types of process fluids. The presence of specialized technicians in hydraulics, mechanics, electronics, and software within our workforce enables us to tackle any type of issue from every possible angle.
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Spare Parts
Complete range of original spare parts and repair services to keep products/systems in perfect condition at all times.
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Maintenance
Support and maintenance services to resolve technical issues, minimize downtime, and protect investments.
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Modernization
Installation and updating of technologies and software to extend the service life, enhance the performance and functionality of machinery, and comply with new legal requirements.
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Documentation
Our expertise and comprehensive documentation made available to ensure the development of your team's skills.
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Training
Continuous training, not only for our specialists but also for everyone involved in the management of the product/system on the customer side.
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(+39) 011 016 0197

Contact us

info@hts-srl.it

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